Drift

Drift’s Conversation Cloud helps businesses connect with customers in the moments that matter most.

Introducing Drift's Conversation Cloud: the powerful AI-driven buyer engagement platform that connects businesses with customers through chat, email, video, and more.

✨ Key Features ✨

- AI-Powered Chatbots: Enjoy human-like conversations 24/7.

- Intel & Audiences: Personalize website experiences with hyper-targeted features.

- Conversational Landing Pages (CLPs): Facilitate real-time conversations with visitors.

- Drift Engage: Understand and engage with visitors through custom playbooks.

- Bionic Chatbots: Automatically build and personalize chat playbooks.

- Real-Time ABM Notifications: Receive alerts for target account engagement.

- Prospector & AI Engagement Score: Discover data-driven expansion opportunities.

- Site Concierge: Let your important visitors experience your website in a new way.

- Meeting Scheduler & Real-Time Notifications: Schedule and engage 24/7 with ease.

- Video Messaging: Enhance sales conversations with personalized and engaging videos.

🌟 Use Cases 🌟

For Marketing: Generate high-quality leads, power ABM campaigns, personalize web experiences, and improve marketing efficiency.

For Sales: Jumpstart conversations, improve sales efficiency, and engage target accounts.

For Service: Offer conversational service and automate customer support.

By Industry: Suitable for financial services, manufacturing, professional services, and technology sectors.

📈 Results 📈

Based on a three-year analysis with Forrester, Drift customers on average experienced impressive results:

- 50% increase in sales rep efficiency

- 85% increase in conversation to MQLs

- 20% increase in sales overall win rate

- 17.5% increase in ARR in targeted accounts

🗣️ Testimonials 🗣️

David Wellwood, Former Senior Director Web Marketing, Okta: "A huge differentiator for Drift is the depth of alignment it creates between marketing and sales. Drift understands what marketing needs to do in order to drive sales. It’s much more than just a chat tool."

Lindsay Hasz, Director of Digital Experience, SAP Concur: "Drift has contributed to our digital success in multiple ways. It’s helping us hit our pipeline goals, increase site engagement, engage visitors longer, and also align our sales and marketing teams."

Kate Marx, VP, Head of Digital Training and Transformation Program Management, SSGA: "In the first year that we launched with just two people on the chat desk, we generated over 35 million in allocations and we’re only a year and a half out, and we’re up to 65 already."

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Featured on Nov 06
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